Sometimes, before booking a service, people have a lot of questions, but are afraid of looking daft for asking the wrong thing. However, before getting any beauty treatment, we advise you to ask as many questions as you need to before going ahead with the treatment.

Here are some questions people often ask in our lash salon, and the answers.

1. Will it hurt?

No. It shouldn’t.

A proper lash technician uses a soft, curved tweezer and medical-grade glue. Your eyes are shut the entire time. You might feel a bit of prodding, but it shouldn’t sting, pull or burn. If it does, speak up.

Pain means something’s wrong—either with the glue, the placement, or the skill.

2. How long do they last?

Three to four weeks, roughly.

They fall out with your natural lashes, which shed in cycles you can’t see. Some people come in every two weeks for infills. Others stretch it out to four.  Either way, they won’t vanish overnight. But they will drop off gradually.

3. What’s the difference between classic, hybrid and Russian?

It’s not just price.

Classic lashes are one extension per lash. They look clean and subtle.

Hybrid is a mix. Some lashes get singles, others get fans.

Russian is volume. With Russian lashes, fans of lashes, up to six per natural lash, are placed with care. Done well, they look full, dark, and surprisingly soft. Done badly, they look like dense black curtains stuck to your lids.

4. Will they ruin my real lashes?

Not if applied properly.

The glue goes on the lash, not the skin. The weight is matched to the strength of your natural lashes. And when you’re ready to take them off, you don’t pick or pull. You book a removal.

Damage only happens when people take shortcuts. Or when they try to do it themselves, half-asleep at midnight, with a pair of tweezers and a badly lit mirror.

5. Can I get them wet?

Yes—but not straight away.

Wait 24 hours after your appointment. That gives the glue time to set. After that, shower, swim, cry if you must. Just don’t rub them or douse them in oil.

And when you dry your face, dab. Don’t drag.

6. What if I’m allergic?

It’s rare. But possible.

Some people react to the glue. Eyes puff up. Lids itch. It passes, but it’s unpleasant. If you’re worried, ask for a patch test a few days before your appointment. One small drop of glue, on the skin behind your ear or just below your jawline, is enough to see if you are allergic.

It’s the kind of detail that makes you feel looked after—even before the lashes go on.

7. Can I wear mascara on them?

You can. But we usually advise against it.

Mascara clogs the lashes and clumps the fans. It shortens their life and makes cleaning a nightmare. If you must, use a water-based mascara on the tips only. But really, the point of lash extensions is that you don’t need it.

They’re mascara, eyeliner and definition—all in one.

8. How long does the appointment take?

For a full new set, about 90 minutes, give or take.

You lie back, close your eyes, and try not to talk too much. A full set takes time, while infills are quicker—usually around 45 minutes.

You might get twitchy. You might want to check your phone. But if you stay still and let the lash tech work, the time goes quicker than you’d expect.

9. What do I do if one falls out?

Nothing.

A few lashes will fall in the first 24 hours. That’s normal. They’re bonded to individual natural lashes, and when those lashes fall (as they do, like hair), the extensions fall with them.

Don’t try to glue one back on. Don’t panic. Just wait for your next infill.

10. Can I go back to normal lashes?

Of course.

When you stop, the extensions fall out with the natural lash cycle. Your lashes might look shorter at first—that’s because you got used to the extensions. But they’re not damaged. Not if they were done properly.

You can go back to your usual mascara routine. Or not. It’s your face.

Beauty trends come and go. Lash extensions, though, have been a constant for well over a decade now—less fuss than falsies, more reliable than a lash curler. They’re not the most obvious treatment. They’re the thing that makes people ask, “Did she always have eyes like that?”

If you’re still unsure, contact us. We’ve heard every question. And we never mind repeating the answers.